Ashley Hearth Products 11,000 BTU Direct Vent Wall Mounted Propane Heater with Piezo Ignition - Safe & Efficient Indoor Heating for Bedroom, Garage & Basement

Update: After the fifth Pilot Burner / Igniter Assembly failed (this one the pilot burner fell out lit) I decided to file a defective product report with the US Consumer Product Safety Commission. These units need an upgraded pilot/igniter that can't fall off it's mounting plate. Please contine inspection weekly if you have these in service for your own safety.Original review: I bought three of these in Oct 22. Installation was not hard, but requires attention to detail and a somewhat advanced mechanical ability, as you might expect. One unit clearly had some shipping damage as seen in the pictures. In addition, I was surprised to learn that all the tube fittings that seal LP gas were barely more than finger tight. Maybe due to rough handling? Anyway, please take the time to remove the front cover and check the tube nuts. Be very careful. The Pilot base plate has a very cheesy swedge affixing the brass base nut to the steel plate. YOU MUST USE 2 WRENCHES! Using a10 & 12MM with the back-up wrench as to prevent breaking the brass nut to steel innerface. Overall for the price, the heater is a beast and does work well after the initial smell burns off. Also, highly recommend lighting outside for a 1/2 hour to "clean" before indoor install. I wish I had, after needing to open all windows and doors for an hour to get the smell out. I contacted Ashley (US Stove) and these parts are all on backorder (1/23). In addition, back when I got the item and saw the broken ceramic igniter, I called them. The agreed to send the igniter so I would not have to return this installed unit to Amazon. Crickets from them... And, my return window is past. Going to the HVAC Supply house to see if they have a generic pilot assy I can use. Please check thouroughly before putting in service for proper assembly and torque of gas components, and don't overtighten! Get help from a qualified person if you are at all unsure. These notes will guide them as well.